TJC & CMS Physical Environment Update

Understanding the relationship of the CMS requirements and the new Physical Environment Chapter is essential for successful survey activities, and more importantly, to create a safe Physical Environment for patient...

24 Mar

9:00 am - 3:00 pm

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Virtual Training – Courageous Conversations

Being able to have effective conversations in our organizations improves relationships and creates accountability. This interactive workshop is MHEI’s #1 requested program and teaches skills for creating alignment and agreement...

02 Apr

10:00 am - 12:00 pm

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Virtual Training – Setting the Stage for Employee Engagement

The past 3 years have brought unique challenges to the workplace including “the great resignation” and the first drop in employee engagement in a decade. So many factors impacting the...

09 Apr

9:00 am - 11:00 am

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Virtual Training – Behavioral Interviewing

This workshop is designed to equip participants with the skills and techniques needed to conduct effective behavioral interviews. The core principle of Behavioral Interviewing is that past behavior is the...

21 Apr

11:00 am - 12:30 pm

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Virtual Training – Leadership Essentials for the Revised HCAHPS Survey (HCAHPS 2.0)

The HCAHPS survey was significantly updated effective January 1, 2025, with changes that include new measures (e.g., Care Coordination, Restfulness of Hospital Environment, Information about Symptoms), removal of some legacy...

29 Apr

11:00 am - 12:30 pm

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Virtual Training – Leveraging AI in Healthcare Leadership: Decision-Making, Ethics, and Critical Thinking

Artificial intelligence (AI) is increasingly shaping healthcare operations, decision-making, and leadership workflows.  From staffing and throughput to quality, safety, and strategic planning, AI is already influencing how leaders make decisions....

30 Apr

10:00 am - 12:00 pm

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Virtual Training – Rediscovering Your Joy

You work in a highly complex and turbulent ever-changing environment that can deplete you emotionally, mentally and physically. By participating in this session, you can embark on a journey toward...

07 May

8:00 am - 9:30 am

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Virtual Training – Leading & Leveraging Change: Navigating AI, Technology & Organizational Change

Change is constant – and not all change is the same.  Too often we may approach all change with a single set of strategies, despite the reality that organizations experience...

14 May

10:00 am - 12:00 pm

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Virtual Training – Rounding for Quality & Patient Safety

This program addresses leadership responsibilities and techniques related to rounding for quality and patient safety on the nursing unit.  Additionally, discussion will include the potential consequences when organizations lack the...

21 May

10:00 am - 11:30 am

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Virtual Training – Building Your Preceptor Skills

Preceptors take on the vital role of orienting new staff to their roles as well as onboarding new staff to the culture of the department & organization. MHEI’s Preceptor Academy...

11 Jun

10:00 am - 11:30 am

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Virtual Training – Stay Interviews

Employee retention begins with meaningful connection. This interactive training program equips leaders and managers with the skills and confidence to conduct effective stay interviews—intentional conversations that uncover what keeps employees...

18 Jun

12:00 pm - 1:00 pm

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Virtual Training – Generations in the Workplace

There are people from different generations working all around us. This session will enhance understanding and collaboration among staff from different generational backgrounds. We will explore characteristics, values and work...

09 Jul

11:00 am - 12:30 pm

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