Virtual Training – Leading Across Generations

Patient engagement, patient safety and overall positive patient outcomes rely on effective communication, teamwork, and engagement. For the first time ever, we have five generations working side-by-side in the workforce. What does that mean for healthcare leaders, especially nurse managers? In order to build cohesive, interdisciplinary teams and increase employee engagement levels, nurse managers must recognize the different perspectives, needs and motivators of the multigenerational workforce. Doing so allows nurse managers to identify the value each generation brings as well as effective ways to communicate and motivate across generations, to ensure high-quality, safe patient care. Incorporating current data and generational research, this interactive session focuses on understanding the unique characteristics of each generation and developing strategies to leverage the strengths of each to create a collaborative workforce.