Virtual Training – Leadership Accountability
When leaders take personal ownership of their organization’s goals and accept responsibility for their own performance, they become more invested and work at a higher level to ensure not only...
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March 2026
TJC & CMS Physical Environment Update
Understanding the relationship of the CMS requirements and the new Physical Environment Chapter is essential for successful survey activities, and more importantly, to create a safe Physical Environment for patient...
April 2026
Virtual Training – Courageous Conversations
Being able to have effective conversations in our organizations improves relationships and creates accountability. This interactive workshop is MHEI’s #1 requested program and teaches skills for creating alignment and agreement...
Virtual Training – Setting the Stage for Employee Engagement
The past 3 years have brought unique challenges to the workplace including “the great resignation” and the first drop in employee engagement in a decade. So many factors impacting the...
Virtual Training – Behavioral Interviewing
This workshop is designed to equip participants with the skills and techniques needed to conduct effective behavioral interviews. The core principle of Behavioral Interviewing is that past behavior is the...
Virtual Training – Leadership Essentials for the Revised HCAHPS Survey (HCAHPS 2.0)
The HCAHPS survey was significantly updated effective January 1, 2025, with changes that include new measures (e.g., Care Coordination, Restfulness of Hospital Environment, Information about Symptoms), removal of some legacy...
Virtual Training – Leveraging AI in Healthcare Leadership: Decision-Making, Ethics, and Critical Thinking
Artificial intelligence (AI) is increasingly shaping healthcare operations, decision-making, and leadership workflows. From staffing and throughput to quality, safety, and strategic planning, AI is already influencing how leaders make decisions....
May 2026
Virtual Training – Rediscovering Your Joy
You work in a highly complex and turbulent ever-changing environment that can deplete you emotionally, mentally and physically. By participating in this session, you can embark on a journey toward...
Virtual Training – Leading & Leveraging Change: Navigating AI, Technology & Organizational Change
Change is constant – and not all change is the same. Too often we may approach all change with a single set of strategies, despite the reality that organizations experience...
Virtual Training – Rounding for Quality & Patient Safety
This program addresses leadership responsibilities and techniques related to rounding for quality and patient safety on the nursing unit. Additionally, discussion will include the potential consequences when organizations lack the...
June 2026
Virtual Training – Building Your Preceptor Skills
Preceptors take on the vital role of orienting new staff to their roles as well as onboarding new staff to the culture of the department & organization. MHEI’s Preceptor Academy...
Virtual Training – Stay Interviews
Employee retention begins with meaningful connection. This interactive training program equips leaders and managers with the skills and confidence to conduct effective stay interviews—intentional conversations that uncover what keeps employees...
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