How to navigate this page: All programs are listed through July 2011. Some dates and topics are subject to change. If registration for a particular offering is "open" it will be underlined and linked to its promotional materials (as a PDF). It will also be listed on our Registration page, where you will be able to register online (Please be aware of any registration fees involved with the program - they will be listed in the PDF). If you prefer, you can always print the promotional materials and mail or fax in the registration form.
- Management Boot Camp – Basic Skills for the Newly Promoted Manager
(First Tuesday of the month – one day per month for 12 months beginning November 2010)
- Improve Your Workplace: A 3-Part Series Led by Jo Manion Series
• Creating a Positive Workplace: Leadership Strategies (November 4)
• Taming the Toxicity: Reversing Negativity in the Workplace (March 24, 2011)
• Creating a Positive Workplace: It's In Our Hands (June 9, 2011)
- Basics of Budgeting for Health Care Managers (October 14)
- Managing a Budget: Financial Skills for Managers (March 17, 2011)
- Webinar: Reward and Recognition on a Limited Budget: Surface vs. Substance (September 14)
- Webinar: Stress is a Mess: Preventing Stress and Maximizing Results (September 21)
- Labor Relations Roundtable – Open discussion of current practices (September 24)
- Labor Relations Update – Overview of current events (Spring 2011)
- Labor Relations for the Department Manager – Tools for Promoting Good Employee Relations (Spring 2011)
- Lean Healthcare – Tools and Processes of Toyota Lean Technology* (September 27-29 OR December 1-3)
- Six Sigma Green Belt – The Motorola approach to eliminating defects and waste* (November 8-12)
- TeamSTEPPS™ – Comprehensive Communication & Team Strategy for Unit Change* (call 410-379-6200 for details)
September 15 & 16 (Two-day Training, one day observation, implementation consulting assistance)
- 35th Annual Medical Staff and Governance Leadership Conference (October 17 – 19)
(Including part 1 of a 3-part series – “How Do Bad Things Happen?” An open discussion of ethical issues in health care)
- “How Do Bad Things Happen?” – Open discussion of ethical issues in health care (December 7)
(Part 2 of a 3-part series)
- “How Do Bad Things Happen?” – Continued discussion including “fixing” Peer Review (February 9, 2011)
(Part 3 of a 3-part series)
- The Safe Management of Managing Behavioral Patients by Non-Psychiatric Professionals (September 22)
- MEDSAFE Conference: Opioids in Maryland Hospitals: Using the Right Ones Right* (October 7)
(Seminar focusing on medication safety)
- Root Cause Analysis* (October 11 OR November 18)
- Failure Mode and Effects Analysis* (October 12)
- Webinar: Post Discharge Call Programs: Improving Satisfaction and Safety (October 21)
- Accountability Matters: Reinforcing Patient Safety Responsibilities* (November 17)
- 7th Annual Maryland Patient Safety Conference – “Champions of Change”* (April 8, 2011)
- Webinar: e-Discovery Series, part 3: The End Game – The Good, The Bad and Sometimes The Ugly of Electronic Discovery (August 30)
- Webinar: CMS Never Events: Keeping Never Events from Happening (September 16)
- Webinar: Beyond Meaningful Use - 2-Part Series
• What Hospitals Need to Know to Achieve Meaningful Use & Beyond (September 23)
• The Gap Between Meaningful Use & Safe CPOE - A Roadmap to Success (September 24)
- Joint Commission Update for 2011: Hot Topics, National Patient Safety Goals and Standards Changes (October 26)
- Maintaining Compliance with Joint Commission Medication Management Standards (October 27)
- The Joint Commission Briefing (February 2, 2011)
- The Joint Commission Standards 2011 – Environment of Care (March 10, 2011)
-“A Day of Choice” – Rich Bluni helps you bring out the “Inspired Nurse”, and research in “Choice Theory” assists you in determining what is truly within your control. (April 21, 2011)
- Webinar: Hospitals in the Social Media World, No More Piecemeal Social Media: Adding Strategy & Measurement (September 15)
- Crucial Conversations: Tools for Talking When The Stakes Are High (December 8-9)
*A Maryland Patient Safety Center program offered through MHEI